With expanded workshop capacity, improved parking, and additional space, this new location will allow us to serve you better and more efficiently. We know that space constraints and capacity limits impacted the customer experience at times in our previous site, and we’re confident that the new facility will enhance your service with us from both an aftersales and sales perspective.
What You Need to Know
- Workshop Appointments: Our team will contact directly all customers with existing workshop bookings to seamlessly transfer them to the new site.
- New Car Orders: If you’ve ordered a new vehicle with us, rest assured your order is unaffected and will simply be processed at our new address. Your Sales Executive will be in contact personally to confirm all details and answer any questions you may have.
- Same Team, Same Great Service: You’ll still be working with the same dedicated team you know and trust, but now with the benefits of a space that supports our commitment to quality and efficiency.
A Note on the Transition
While we’re aiming for a smooth transition, there may be a slight amount of disruption as we settle in. However, we’ve taken every step to ensure this does not impact your convenience. In fact, we believe your experience will be enhanced by the additional capacity and by the team’s commitment to delivering the best customer service.
Special Offer to Celebrate Our New Location
To express our gratitude for your loyalty and patience, we’ll be following up with a letter containing exclusive offers to celebrate this new chapter with you.
For those who may not have visited us recently, this move marks a new and exciting opportunity to experience the high standard of service we’re known for across our group. With a refreshed space and a team focused on excellence, we’d love to welcome you back and show you the enhanced experience that our new location offers.
Thank you for being a valued part of our business. We can’t wait to serve you at our new location!
Should you have any questions please contact me at enquiries@startingroup.co.uk where my dedicated team will share any feedback will me and handle any questions or queries you may have.